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Below are instructions for the new mail settings for configuring
Outlook Express
, Outlook, or
Thunderbird

Using Outlook Express, Outlook Express, or Thunderbird to Download your mail there are 5 main components:

  1. The name of the account and email address
  2. The User ID and Password
    • The User ID will be the mailbox name plus the domain name
      Example: mary @yourdomain.com
    • The password is case sensitive for security, it must contain at least 1 uppercase letter, one lowercase number, and a number
  3. The settings to download incoming mail (POP3)
    • POP3 server is mail.yourdomain.com
  4. The settings to send messages (SMTP)
    • SMTP server is mail.yourdomain.com
    • For security, use port 2525
    • Many ISP providers require you to send out your messages thru them. If your ISP does not require this you will use our settings as listed below
  5. When you download messages, do you want to leave them on the server or not?
    • 90% of users do not leave messages on the server after they have downloaded them and are not affected by this. If however you are, click the 'Leave Messages on Server' in the Advanced tab
To configure Outlook Express, Outlook or Thunderbird: Follow the directions below
NOTE: Remember to replace the "yourdomain" with the name of the domain you are getting mail for.
For Outlook Express:
  1. Open Outlook Express
  2. Click Tools
    • Accounts
      • Highlight the Account you want to change
    • Click Properties
      • Click the Servers tab
        • Set Incoming mail (Pop3): to mail.yourdomain.com
        • If you are using us for outgoing mail
          Set Outgoing mail (SMTP): to mail.yourdomain.com
  3. Incoming MailServer
    • Enter the mailbox name including the @yourdomain.com
    • Enter your password (Case Sensitive)
    • Make sure 'Remember Password' is checked or you will have to enter it all of the time
  4. When using us for Outgoing Mail
    • Under Outgoing Mailserver
      • Make sure 'My Server Required Authentication' is checked and click settings for this checkbox and
        click radio button to use same settings as my incoming mail server
      • Click Ok
    • Click the Advanced Tab
      • Under Outgoing mail (SMTP) Enter 2525
  5. If you want to download messages but leave a copy on the server
    • Check 'Leave a copy of messages on Server'

When you are finished Click Ok the Properties tab will close, Click close for the Internet Accounts window

For Microsoft Outlook:
  1. Open Outlook
  2. Click 'Tools'   (click for an example)
    • Click Email Accounts
    • Logon Info
      • User name is your email address user@yourdomain.com
      • Password Remember this is case sensitive
      • Check Remember Password
    • Click More Settings
      • Click the Outgoing Server Tab
      • Check My Outgoing Server (SMTP requires authentication) (click for an example)
      • Click the radio button for Use Same settings as my incoming server
    • Click the Advanced tab
      • Make sure the Outgoing server (SMTP): is set to 2525. (click for an example)
        This is not a normal default, we are using it for extra security to avoid spam attacks on the server
    • If you want to download messages but leave a copy on the server
      • Under delivery, check 'Leave a copy of messages on Server'

When you are finished Click Ok, You can use the Test Account Settings Button to check all is well with the world

For Thunderbird:
  1. Click 'Tools'
  2. Click Account Settings
    • Select the Server Settings
      • Under the mail account to update set server name to mail.yourdomain.com
    • If you want to download messages but leave a copy on the server
      • Check 'Leave a copy of messages on Server'
  3. When Using our SMTP, not your ISP's
    • To update SMTP, go to the bottom of the left column scrolling menu and click SMTP settings
    • Select the yourdomain.com SMTP settings to update
    • Click edit
      • Enter yourdomain name as Description
      • For server name enter mail.yourdomain.com
      • Port should be set to 2525
    • Under Security and authentication
      • Check User Name and Password
      • Type in your email address user@yourdomain.com
  4. Click OK

 


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